Opportunities and Challenges for the Development of the Finance and Insurance Industry in the Era of Big Data

Journal: Modern Economics & Management Forum DOI: 10.32629/memf.v5i4.2577

Qilu Zu

The Hang Seng University of Hong Kong, Hong Kong 999077, China

Abstract

Precision marketing and customer segmentation with the help of big data analysis can help financial and insurance companies position their target customer groups more accurately and improve marketing efficiency. Product innovation and service optimization combined with big data analysis for their own improvement is conducive to improving customer satisfaction. However, the use of big data analytics can also bring challenges to the financial insurance industry including, but not limited to, data security, data quality, privacy protection, and regulatory compliance and policy risks. To address these challenges, the finance and insurance industry must take a series of countermeasures.

Keywords

big data; finance and insurance; risk management

References

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