Application of PDCA in Improving Goods Management in Outpatient Area

Journal: Advanced Journal of Nursing DOI: 10.32629/ajn.v2i4.801

Rui Tang, Jing Peng, Weilin Kong

Outpatient Department, Southwest Hospital, Shapingba District, Chongqing 400038, China

Abstract

Objective — To discuss the application value of PDCA cyclical management in improving the standard rate of goods management, which is capable of improving the experience of patients, and thus improving the work efficiency and sense of comfort of medical staffs by investigating the non-standard management of goods in the outpatient area of our hospital. Methods — All the diagnostic areas were evaluated, and the evaluation results showed that the standardized rate stood at 53.3%. According to the analysis results, PDCA cyclical management mode was adopted to take effective intervention measures. Results — The standard rate of goods management (after intervention) increased to 78.3%, achieving the desired effect. Conclusion — PDCA proved to generate significant effect on the management of the standard rate of outpatient goods management, which can effectively improve the comfort level of the environment and improve the nursing quality.

Keywords

outpatient, area management, PDCA cycle

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Copyright © 2022 Rui Tang, Jing Peng, Weilin Kong

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