Journal: Advances in Computer and Autonomous Intelligence Research DOI: 10.32629/acair.v4i3.21358
Abstract
目的：针对宠物托管门店预约分散、排栏依赖经验、照护证据链不完整等问题,设计 一站式宠物托管服务管理平台。方法：将栏位安排抽象为带硬约束和软目标的资源 分配问题,构建宠物档案、托管订单、栏位资源、照护任务和风险事件等对象,并提 出可复核的贪心匹配规则。结果：30 d仿真样本显示,本文规则较人工排栏和通用先到先得预约具有更高栏位利用率和更 低人工改派率；预约创建、栏位查询和照护提交P95响应时间分别为214、176和142 ms,异常事件平均确认时间为8.6 min。结论：平台将栏位调度、照护记录和风险事件纳入可追溯链路,可为宠物托管 门店提供面向活体照护风险的过程管理方法。
Keywords
宠物托管；约束资源分配；栏位调度；照护闭环；业务指标
Full Text
PDF - Viewed/Downloaded: 0 TimesReferences
[1] The Association of Shelter Veterinarians.The Guidelines for Standards of Care in Animal Shelters:Second Edition[J].Journal of Shelter Medicine and Community Animal Health,2022,1(S1):1-76.
[2] Squires R A,Crawford C,Marcondes M,et al.2024 Guidelines for the Vaccination of Dogs and Cats[J].Journal of Small Animal Practice,2024,65(5):277-316.
[3] Ellis J,Marziani E,Aziz C,et al.2022 AAHA Canine Vaccination Guidelines[J].Journal of the American Animal Hospital Association,2022,58(5):213-230.
[4] Ahmadi-Javid A,Jalali Z,Klassen K J.Outpatient appointment systems in healthcare: A review of optimization studies[J].European Journal of Operational Research,2017,258(1):3-34.
[5] Garey M R,Johnson D S,Sethi R.The complexity of flowshop and jobshop scheduling[J].Mathematics of Operations Research,1976,1(2):117-129.
[6] Pinedo M L.Scheduling:Theory,Algorithms, and Systems[M].5th ed.Cham:Springer,2016.
[7] Zhang F,Mei Y,Nguyen S,et al.Survey on genetic programming and machine learning techniques for heuristic design in job shop scheduling[J].IEEE Transactions on Evolutionary Computation,2024,28(1):147-167.
[8] Xu M,Mei Y,Zhang F,et al.Learn to optimise for job shop scheduling: a survey with comparison between genetic programming and reinforcement learning[J].Artificial Intelligence Review,2025,58:160.
[9] Burke E K,De Causmaecker P,Vanden Berghe G,et al. The state of the art of nurse rostering[J].Journal of Scheduling,2004,7(6):441-499.
[10] Lustgarten J L,Zehnder A,Shipman W,et al.Veterinary informatics: forging the future between veterinary medicine,human medicine,and One Health initiatives[J].JAMIA Open,2020,3(2):306-317.
[11] Plavsic B, Nedic D,Micovic Z,et al.Veterinary information management system(VIMS)in the process of notification and management of animal diseases[J].Acta Veterinaria,2009,59(1):99-108.
[12] Islam S M R,Kwak D,Kabir M H,et al.The Internet of Things for health care: A comprehensive survey[J].IEEE Access,2015,3:678-708.
[13] 中华人民共和国中央网络安全和信息化委员会办公室.中华人民共和国个人信息保 护法[EB/OL].https://www.cac.gov.cn/2021-08/20/c_1631050028355286.htm,2021- 08-20/2026-06-16.
[14] 国家市场监督管理总局,国家标准化管理委员会.GB/T41391- 2022信息安全技术移动互联网应用程序(App)收集个人信息基本要求[S].北京:中国标准 出版社,2022.
[2] Squires R A,Crawford C,Marcondes M,et al.2024 Guidelines for the Vaccination of Dogs and Cats[J].Journal of Small Animal Practice,2024,65(5):277-316.
[3] Ellis J,Marziani E,Aziz C,et al.2022 AAHA Canine Vaccination Guidelines[J].Journal of the American Animal Hospital Association,2022,58(5):213-230.
[4] Ahmadi-Javid A,Jalali Z,Klassen K J.Outpatient appointment systems in healthcare: A review of optimization studies[J].European Journal of Operational Research,2017,258(1):3-34.
[5] Garey M R,Johnson D S,Sethi R.The complexity of flowshop and jobshop scheduling[J].Mathematics of Operations Research,1976,1(2):117-129.
[6] Pinedo M L.Scheduling:Theory,Algorithms, and Systems[M].5th ed.Cham:Springer,2016.
[7] Zhang F,Mei Y,Nguyen S,et al.Survey on genetic programming and machine learning techniques for heuristic design in job shop scheduling[J].IEEE Transactions on Evolutionary Computation,2024,28(1):147-167.
[8] Xu M,Mei Y,Zhang F,et al.Learn to optimise for job shop scheduling: a survey with comparison between genetic programming and reinforcement learning[J].Artificial Intelligence Review,2025,58:160.
[9] Burke E K,De Causmaecker P,Vanden Berghe G,et al. The state of the art of nurse rostering[J].Journal of Scheduling,2004,7(6):441-499.
[10] Lustgarten J L,Zehnder A,Shipman W,et al.Veterinary informatics: forging the future between veterinary medicine,human medicine,and One Health initiatives[J].JAMIA Open,2020,3(2):306-317.
[11] Plavsic B, Nedic D,Micovic Z,et al.Veterinary information management system(VIMS)in the process of notification and management of animal diseases[J].Acta Veterinaria,2009,59(1):99-108.
[12] Islam S M R,Kwak D,Kabir M H,et al.The Internet of Things for health care: A comprehensive survey[J].IEEE Access,2015,3:678-708.
[13] 中华人民共和国中央网络安全和信息化委员会办公室.中华人民共和国个人信息保 护法[EB/OL].https://www.cac.gov.cn/2021-08/20/c_1631050028355286.htm,2021- 08-20/2026-06-16.
[14] 国家市场监督管理总局,国家标准化管理委员会.GB/T41391- 2022信息安全技术移动互联网应用程序(App)收集个人信息基本要求[S].北京:中国标准 出版社,2022.
Copyright © 2026 陈寒睿, 仪海灿, 马玉英, 周子墨, 张腾宇
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License